With all the hype and positive sneak previews, I just had to make a trip to Orchard Central visit Dean & Deluca though I have never been to any of its retail stores and cafés in the United States, Asia and the Middle East. But either Monday lunch was a bad choice or the staff had yet to get their act going less than three days after the American gourmet food retailer and café opened at 8pm (the unusual timing was probably to coincide with New York time or due to fengshui) on 22 Jun. The self-service place was packed and many customers on their own were wondering if they should take the risk to queue and order food at the counter lest they could not get a seat after that.